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JUNE 1997
Volume 3 • Number 1


PRODUCT DESIGNERS TALK SHOP

We asked two experienced product designers to discuss the art and science of introducing a new product, or revamping a flagging one. Bert Straus, principal of A.E. Straus Design in Erie, shares 30 years of industrial design experience for clients that include Hoover Universal, GE, and Autoclave Engineers. James Fraser earlier this year was named manager of Corporate Acquisitions for Lord Corp. Mechanical Products Division. Previously he was manager of Market and Technology Development.

Q: What's your philosophical approach to product development?

Straus: There are two approaches to product design: creating a brand new product, and redesigning an existing product. The best approach to product design is to not make a judgment too early in the process. Keep your options open. The end goal, of course, is to have a product that is aesthetically pleasing, stacks up against the competition, and excites consumers. Industrial design attempts to predict the use of the product blended with the behavior of the user. Good design basically starts with a very thorough understanding of the problem, including performance criteria. Ideally, you meet those criteria, and then exceed them.

Fraser: All products have a life cycle: birth, growth, maturity, decline. If companies don't develop new products to replace those in decline, the company itself will go into decline. New product success depends on teamwork. Engineering or marketing alone can't be responsible; teams of representatives from all departments make the launch of a new product go much more smoothly. I like to take the funnel approach to new products. Visualize a funnel—that's where the team throws its ideas. At different points in the funnel are screens, or what I call "go/no go" points. One screen would be engineering feasibility: Does this product adhere to the laws of physics and chemistry? If you answer yes to that question, the idea continues down the narrowing end of the funnel. Do we have the manufacturing capability to create the product? This is another screening question that helps you decide if the idea is a go, or a no go. By the way, research has show that about 58 ideas need to be generated to produce one successful product.

Q: How do you jump-start sales of an existing product?

Straus: Companies need to constantly think about the next evolution of their products, which is best done by listening to customers and market research. Do it now—if you wait until sales fall off, it's too late.

Fraser: A new product doesn't have to be new to the world — you can make an existing product a "platform" for something new and appealing. It might be a new color or a slight change that drives the next generation of product. One example is the Kodak disposable camera. That became the platform for the disposable with a flash, the waterproof disposable, the wedding package disposable . . . it's very effective marketing.

Q: What's your advice to plastic processors?

Straus: Ally yourself with OEMs and designers who aren't necessarily schooled in plastics. You'll help bring them into the world of plastics, and derive a monetary benefit.

Fraser: Stay close to the market and your customers, and work to identify new uses for plastics—things like auto bumpers and bodies, which were once made entirely of steel. Plastics people have a wealth of opportunity just looking for new ways to use plastics.

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HOW WE'RE WORKING FOR YOU: PTDC Offers Art-To-Part Outsourcing Advantage

"Timing is crucial to product success, and increasing speed-to-market is a constant goal of any product development team. The first product to market usually takes the lion's share of the profits, more than the second and third combined." — Geoff Engelstein, GR Technical Services, Inc.

Product design and development never really happens in clearly defined stages, but there are certain commonalties. The first stage typically involves a concept for a new product. Whether the idea is based on an existing product, a newly conceived line of products, or an altogether original concept, market research must be conducted. This determines the fit of the product in the market, and the timing necessary to meet market needs.

PTDC support allows a client's concept to be overlapped with the initial design and development stages. The fresh approaches and unbiased perspectives of the PTDC's experienced staff help define the product, minimize the number of pieces needing assembly, and optimize the design based on preliminary criteria. Concepts, sketches, brainstorming, 2D drawings, 3D solid models, and photorealistic renderings are just a few of the services offered by the PTDC during the initial product development stage. These services help manufacturers create a successful product the first time out.

Even the greatest idea, if properly developed, poses challenges for success. Working with the PTDC substantially reduces your risk based on access to our staff talent and skills, and the most advanced plastics design technology available.

We can also take the next steps with you. Typically, PTDC clients create a prototype to test form, fit and function before sending the design off to a large-scale manufacturing process where mistakes or changes could be disastrous. Prototyping services offered through the PTDC include StereoLithography (SLA), laminated object manufacturing (LOM), fused deposition modeling (FDM), urethane molding, epoxy tooling, and selective laser sintering. These prototyping capabilities allow you to incorporate modifications in the beginning of the product development cycle. Costly changes during the production process are eliminated, which speeds time to market, reduces resource expenses, and increases overall profits.

The PTDC offers its clients many advantages:

  • Reduced time to market
  • Access to the latest technological advances
  • Opportunity to evaluate leading edge design technologies
  • Lower capital investments
  • Higher quality products

Call the PTDC today for more detailed information about our plastic product design and development services. Contact Larry Partch, Technical Director, at (814) 898-6122 or e-mail lepl06@psu.edu. Isn't it time you stepped up development with the most efficient process and advanced technology available?

- Theresa Warner, Engineer

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BAD CHOICES CAN COST THOUSANDS: Data Acquisition Consulting Services Offered

If money is time, data acquisition helps plastics processors make more of both.

The PTDC now offers research and consulting services for companies investigating data acquisition, or the ability to monitor in real-time process variables such as temperature, pressure, and cycle time.

"The benefits of data acquisition are numerous," says PTDC engineer Jeff Readel. "It allows you to actively see if good parts are being made while they are still in processing. Because the data is recorded, if a part should fail in the field, you can look back at all the variables associated with it and make the needed fixes. And, it can be invaluable in time and materials management, since you can accurately track both."

Data acquisition hardware and software choices are also numerous, which is why the PTDC offers its services as an independent, unbiased consultant able to help companies decide which packages best meet individual need. "Unfortunately, data acquisition packages are not something you buy off the shelf," says Readel, a computer engineer by training. "If you start down the wrong path, you can lose thousands and thousands of dollars. I look at all the different hardware and software, and help clients select an optimum solution." Readel can be reached at (814) 898-7160.

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MEMO TO MANUFACTURERS: BECOMING NIMBLE, RAPIDLY

Rapid prototyping and rapid tooling increasingly stand out as areas of need for PTDC clients. The expression "rapid" seems to be standard in everyone's business vocabulary—from the boardroom to the process engineer to the product designer to the customer (our clients notwithstanding!)

Rapid prototyping is a key asset in effective product development. In the past, prototyping was accomplished by taking an existing product and cannibalizing it to make "improvements." Prototypes were machined, cast, carved, bonded, welded and otherwise assembled from an array of materials. Many times the result was a fragile output commanding an extraordinary price. But it was something to touch, something to feel, and, if you were lucky, the part could be evaluated for form, fit, and function. Too often, the prototype was either substandard or cost prohibitive.

Rapid prototyping has come of age through wider use of 3D computer-aided design systems. The use of 3D-CAD data now makes it possible to interface with unique prototyping systems, eliminating the traditional "cut and paste" modeling process. 3D-CAD data readily lends itself to a simultaneous, rather than sequential, product development process, and supplies data on manufacturing, marketing, and quality functions.

Prototyping continues to occupy a shorter period of the total product development cycle. Managers and engineers appreciate the latest, user-friendly prototyping, product and process development systems. You can convert 3D-CAD designs into photo quality renderings and color illustrations. At the touch of a button, you can rotate renderings to show alternate views and perspectives, or change colors, shadings, or background— a distinct advantage over conventional freehand illustrations.

Animation software further enhances 3D-CAD by adding motion and sequencing to products and processes. Now these designs can be easily understood by people who might have had difficulty interpreting an engineering drawing. Another advantage of animation is that digital data can be used to illustrate a product in service. Many of our clients have found that "digital imaging" is of most benefit when the product involves the assembly of many parts, or is of a size that does not lend itself to cost effective prototyping.

The pace of change in rapidly developing new or enhanced products makes it only a matter of time before change occurs in use of the word "rapid." Maybe next year the buzz word will be "speedy prototyping." But, I believe quantity without quality is not the answer. PTDC customers increasingly require speed combined with agility in product development. But the word "agile" seems to be used much too frequently these days—how about adopting the phrase "nimble prototyping" instead?

Whatever you choose to call it, consider the PTDC to be your source for nimble prototyping and product development.

- David Thomas-Greaves, Director

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